Analytics · Fracmo Blog

Setting Up UTM Tracking That Survives a CRM Migration

Published September 11, 2026 · 5 min read

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Photo: Kristin Hardwick · CC0 1.0 · Source: stocksnap

A company switches CRMs and loses a year of channel attribution overnight because nobody standardized how campaigns were tagged.

Why this keeps coming up

The concrete approach

Step 1

Agree on a fixed naming convention for source, medium, and campaign before creating a single new tracked link.

Step 2

Keep a master spreadsheet of every UTM combination in use, not just the links themselves; this becomes the reference during any migration.

Step 3

Store campaign source data as a standard field in the CRM, not a free-text note that different people fill in differently.

Step 4

Export raw lead-level data with its source tags before any platform migration, regardless of what the new tool promises to import.

Step 5

Re-verify tracking in the new system with a handful of test submissions before trusting a full month of live data.

Where this goes wrong

  • Letting different team members invent their own UTM naming conventions.
  • Trusting a platform migration to preserve historical attribution without a manual export first.
  • Storing campaign source as free text instead of a structured field.
  • Skipping a test run in the new system before relying on its numbers.

How to tell it is actually working

Bottom line

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FAQ

Questions people actually ask

What is the biggest risk during a CRM migration for marketing?
Losing historical source attribution because it lived in a format the new system does not import cleanly; always export raw data first.
Does UTM naming convention actually matter?
Yes, inconsistent capitalization or spacing in UTM parameters fragments reporting into duplicate rows that look like separate campaigns.

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